Introduction
Welcome to https://spraypaintools.com.
We value your satisfaction and strive to provide a transparent shopping experience.
This policy outlines the conditions under which refunds and returns are processed.
Eligibility for Refund and Return
- The product is defective or damaged upon arrival.
- The product does not match the description on the Website.
- The product is the wrong size, color, or model due to our error.
Return Process
-
Notification: Contact our team within 14 days via
[email protected].
- Details: Provide your order number and clear photos of the issue.
- Authorization: Wait for our return authorization and shipping instructions.
- Shipping: Pack securely and ship back within 14 days of authorization.
Refund Process
Full Refund:
- Defective/Damaged items
- Incorrect items sent by us
Timeline:
Refunds are processed back to your original payment method within 48 Hours after inspection.
Restrictions
*The following items cannot be returned:
- Custom or personalized products.
- Products that have been used or altered.
- Items missing original packaging or parts.
By purchasing from our Website, you agree to this Refund & Returns Policy.